Privacy Policy

We collect information necessary to operate cross-border legal matching and referral services: (1) Account and identity information, such as name, work email, organization, role, city, and country; (2) Professional or organizational verification information submitted by users or members; (3) Matter information, including jurisdiction, service needs, counterparties, client names where needed for conflict checks, and attachments submitted by the requester; (4) Service workflow information, including matching status, referral basis, willingness confirmation, feedback, and communication records generated inside the platform; (5) Essential usage data and session cookies needed to maintain login state and platform functionality. We do not collect data that is unrelated to the stated service purpose.

We use information to: (1) Verify identity and eligibility; (2) Assess service fit and process Counsel Panel or Senior Referral Route requests; (3) Conduct or support conflict checks, willingness confirmation, referral review, and service delivery; (4) Maintain security, auditability, and platform operations; (5) Communicate service status and necessary notices. Sensitive matter information is disclosed only when necessary for the relevant workflow and subject to applicable access controls.

We do not sell personal information. We share information only as needed to provide the requested service, support conflict checks, confirm willingness, deliver referrals, process payments where applicable, comply with law, or protect platform security. Client names and sensitive matter details are disclosed through controlled workflows and only to appropriate recipients for a defined purpose. We may use aggregated or anonymized information for platform analysis and improvement where it cannot reasonably identify an individual or matter.

We retain information for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and protect legitimate interests. Users may request access, correction, deletion, or restriction of their personal information, subject to verification and applicable law. Some records may be retained where necessary for compliance, audit, dispute resolution, or service integrity.

We use administrative, technical, and organizational safeguards designed to protect account, identity, and matter information. These safeguards may include encryption, access controls, audit logs, and security reviews. No internet transmission or electronic storage method is completely secure, and users should avoid submitting unnecessary confidential information.

We use essential cookies and similar technologies to maintain login state, security, and core platform functions. We do not use these cookies for third-party advertising tracking.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information. To exercise these rights, contact contact@counselport.com. We may verify your identity before responding.

For questions about this Privacy Policy or data requests, contact: Email: contact@counselport.com We will respond within a reasonable period required by applicable law.